Политика возврата средств

NO REFUNDS

Returns: Due to the Nature of these items and the current covid restrictions No Returns  will be accepted at this time.

Durability and Life of item: These are Functional art pieces made to be durable and resist scratching but they are not indestructible. If you drop, play catch or keep these pieces in your pocket all day they will wear down. 

Replacement: Replacements available if item is delivered damaged due to neglect in packaging. To be eligible for a replacement , your item must be in the same condition that you received it and in its original packaging. Email photos of damaged item to info@blackhousekreations.comTo start replacement , you can contact us at info@blackhousekreations.com Items sent back to us without first requesting a replacement will not be accepted. Buyer responsible for shipping costs and submitting tracking information.

You can always contact us with any questions at info@blackhousekreations.com

Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and fix it.

No Refunds/Replacement only:  Due to the time consuming process to create this functional art No Refunds will be given. Replacement only if item is received damaged due to neglect in packaging or wrong item shipped. Original item returned within 7 days of received date on tracking slip in original packaging Not responsible for theft, damage due to drops or mishandling.